Wednesday 29 April 2015

Roles at Manchester CAB

Manchester CAB have got a number of new roles available; take a look below for more information!

Manchester Citizens Advice Bureau is a progressive and dynamic advice service offering an exciting opportunity for advisers to join our team.  We are looking for enthusiastic and motivated individuals to deliver a first class advice service at outreach locations across the City and via home visits.

Post 1:  Money Advice Contact Centre Debt Caseworker x 2 posts
Hours:   35 hours per week 
Salary: £22,443-£23,945
We are seeking to appoint experienced and competent Debt Caseworkers to deliver telephone and digital advice to clients referred into the service by partners. Successful applicants will have a minimum of one year’s full-time equivalent experience of delivering debt advice and an ability to satisfy MAS standards of competence at casework level

Post 2:  British Gas Energy Trust Fuel Poverty Adviser
Salary: £22,443 per annum 
Hours:   Full Time 35 hours per week (12 months fixed term)
Funded by British Gas Energy Trust, the aim of this post is to tackle fuel poverty by providing a service specifically targeted at the most vulnerable and financially excluded families. The adviser will provide a flexible menu of services including money advice, income maximisation, welfare benefits advice, financial capability workshops and energy efficiency advice. The post will deliver advice and support via a range of outreach venues and specifically at GP Practices and Health Centres. 

Post 3 : Outreach/Home Visiting Generalist Adviser
Salary: £19,817
Hours:  Full Time 35 hours per week
The successful candidate will be based at our City Centre office and will deliver a consistently high quality generalist advice service to our priority target groups. Advice will be delivered principally by appointments at outreach venues and home visits, however also by telephone and digital access channels where the service requires.  

Post 4: Pension Guidance Guarantee Agent
Salary: £19,817 – £21,734
Hours: Full Time (Fixed term to March 2016)
In this exciting, varied role, you’ll provide high quality, accurate, face-to-face pensions choices information and guidance to people from all walks of life.  You’ll help people understand the implications of their financial choices, make sure they are aware of the dangers of fraud and scammers and play a key part in making society fairer.   

We value our employees and can offer the following benefits:
• Generous salary
• 26 days annual leave plus bank holidays
• Health plan with integrated Employee Assistance Programme
• Flexi Time working
Application packs can be downloaded from our website: www.manchestercab.org  or by emailing hr@manchestercab.org   

The closing date for applications is Monday 11th May 2015.  
Interviews will be held during the week commencing Monday 18th May 2015.

Manchester Citizens Advice Bureau Service has a strong commitment to equality and working with diverse communities

Friday 17 April 2015

Age UK Services

Age UK are running a couple of services they'd like you to know about....and promote to your clients, of course!

The first is their Make & Mend sessions, held on Fridays from 9:30-12 at the Crossacres Community Centre in Wythenshawe. These sessions offer people the chance to socialise and meet new people at the same time as working on practical projects of their choice, all supported by experienced staff. For more details, click here

The second is their East Manchester dementia friendly swimming sessions for people suffering with dementia and those who care for them. These will be starting on the 7th May and will then run every Thursday at 10am-12noon at East Manchester Leisure Centre. They understand that people attending may not want to swim the first time that they attend due to nerves, unfamiliarity etc. Therefore, there will be a few extra staff on hand to show potential participants around the facility to help familiarise them and their carer and go through any procedures or answer any questions they might have. There is no pressure to get into the pool in week 1 if they don’t feel ready. For more details of the sessions, click here

Wednesday 8 April 2015

Spotlight On..... Northwards Housing

The fabulous Tracy Panesh over at Northwards came up with a great idea for us - that a really useful feature on the blog site would be for organisations to be able to display a summary of what it is that they do and who you can call on, to raise awareness of the various types of help and support on offer. She's started us off with information on the Northwards Advice Team:

Northwards Housing is the Arms Length Management Organisation responsible for all aspects of managing Council owned tenancies within North Manchester- That’s currently about 13,500 properties.

Our Money Matters team will support any Northwards tenant with any money related matter.  This includes income maximisation, benefit claims, revisions and appeal, accessing Local Welfare Provision.  We will support them in opening bank accounts, advise on borrowing in a safe and affordable way locally, understanding priority debt and offering a bespoke debt service, offering advice, assistance and advocacy in all aspects of debt management.  Unlike many services, if our clients require it, we can offer help with form filling and personal representation at Appeals Tribunals.

This is not a comprehensive list because essentially if it’s about money we can help or, failing that, we’ll know someone who has any answers we don’t.

We are a team of 3 Money Advisers, 3 New Tenancy Advisers, a Project Lead Officer and a Trainee Money Adviser.  We pride ourselves on offering a service that is obviously free and confidential but above all else is friendly, accessible and tailored to the holistic needs of each client.

As a first point of contact, ring us on 0161 720 5884 and we’ll let you know where we are and when.


We want to make this a regular feature, but we'll need your help to do it. Please email us information on your advice/information/support services, any specialisms that make you stand out, what your team looks like and how people can contact you.

Thursday 2 April 2015

AND Citizens Advice posts too!

Wow, we really are spoiling you...consider this your Easter treat...CAB have a number of posts available:

Manchester Citizens Advice Bureau Service

Manchester Citizens Advice Bureau is a progressive and dynamic advice service offering an exciting opportunity for advisers to join our team.  We are looking for enthusiastic and motivated individuals to deliver a first class advice service at outreach locations across the City and via home visits.

Post 1: British Gas Energy Trust Fuel Poverty Adviser
Salary: £22,443 per annum
Hours:   Full Time 35 hours per week (12 months fixed term)
Funded by British Gas Energy Trust, the aim of this post is to tackle fuel poverty by providing a service specifically targeted at the most vulnerable and financially excluded families. The adviser will provide a flexible menu of services including money advice, income maximisation, welfare benefits advice, financial capability workshops and energy efficiency advice. The post will deliver advice and support via a range of outreach venues and specifically at GP Practices and Health Centres.

Post 2:  Advice Supervisor
Salary:  £22,443
Hours:  Full Time 35 hours per week
Responsible for the delivery and co-ordination of generalist advice and information services at outreach and home visits.  Supervising the outreach/home-visiting team the successful candidate will have experience and understanding of supporting and motivating volunteers and staff to maintain quality standards.  The supervisor will act as the principal generalist advisor at our Manchester Town Hall advice service.

Post 2 : Outreach/Home Visiting Generalist Adviser
Salary: £19,817
Hours:  Full Time 35 hours per week
The successful candidate will be based at our City Centre office and will deliver a consistently high quality generalist advice service to our priority target groups. Advice will be delivered principally by appointments at outreach venues and home visits, however also by telephone and digital access channels where the service requires.

We value our employees and can offer the following benefits:
Generous salary
26 days annual leave plus bank holidays
Health plan with integrated Employee Assistance Programme
Flexi Time working


Application packs can be downloaded from our website:  www.manchestercab.org
or by emailing  hr@manchestercab.org  

The closing date for application is Thursday 16th April 2015.
Interviews will be held during the week commencing Monday 20th April 2015.

Manchester Citizens Advice Bureau Service has a strong commitment to equality and working with diverse communities

Booth Centre Job Opportunity

The lovely folk over at the Booth Centre have got an advice worker post available:

We are looking for an experienced, enthusiastic advice worker who will be reliable, energetic and willing to work flexibly in a very busy day centre. The post holder will run a daily advice session aimed at getting rough sleepers off the streets as quickly as possible, helping to ensure they do not return to the streets and intervening to prevent people from becoming street homeless.

Applications from people with past personal experience of homelessness would be welcome and/or from people who can speak an Eastern European language.

Salary NJC pt. 28: £24,472  + 10% pension

Closing Date: Monday 13th April 11am

Interviews: Wednesday 29th April

The successful applicant will be subject to an enhanced DBS check.

An application pack can be downloaded from our website.
For more information contact Amanda Croome, CEO - amanda@boothcentre.org.uk

Wednesday 1 April 2015

Touchbase

While we're on the subject of newsletters, don't forget Touchbase, which Chris Hulse mentioned at the last Forum meeting. Touchbase is DWP's monthly newsletter for anyone who works with or advises their clients.

The March edition can be found here, and if you want to subscribe, you can do so here

GMPAG News

The Greater Manchester Poverty Action Group have just released their latest newsletter. With interesting articles on employment, food banks research, Salford City Council's 'Improving Financial Resilience' Project and a piece on our very own MAA Member, The Booth Centre, it's well worth taking a look.

You can find the newsletter online by clicking here