Thursday, 28 August 2014

DWP Phone Numbers

At a meeting yesterday, a member of staff at a Manchester support service raised concerns that they have recently had an extraordinarily large phone bill from the line which they allow clients to use free of charge. It transpires that the leaflets people collect from Job Centre Plus / DWP are advertising 0345 numbers for people to call for support, which are premium rate. Obviously, we're concerned that if this is a widespread issue, it could cause financial issues for clients as well as for the organisations supporting them, so we'd love to hear from you - is this something you've experienced? If so, are there particular Job Centre Plus offices which are more guilty of handing out these numbers than others?

Comment below, or drop us an email....we'll see what we can do!

Have Your Say on a National Level!

The National Council for Voluntary Organisations (NCVO) is making a national call for evidence on the impact of welfare reforms. They feel that the voluntary sector hasn't, as yet, spoken collectively about the impact of the reforms on claimants and are keen to rectify this. They need your input, no matter what size your organisation is or what client group you work with, to let them know:
  • How the welfare reforms have affected your beneficiaries?
  • What changes have you made to your services as a direct result of the reforms and why?
  • What factors have affected your capacity to respond to changing demands?

  • To have your say and get your voice heard, go to http://www.ncvo.org.uk/index.php?option=com_content&view=article&id=554 to complete the consultation form.

    Tuesday, 26 August 2014

    Mind Your Money Expands Remit

    Mind Your Money, the service run by City South Manchester which aims to raise awareness of good financial decisions and help people on low incomes to maximise their money, has expanded its remit. They are now able to work with all council housing and housing association tenants, so this could be a good service to signpost some of your clients to.

    Clients should call 0161 227 1125 or 07908 640 161 to find out more about how to get involved. you can also check out their Facebook page here: https://www.facebook.com/mindyourmoneymanchester

    Friday, 22 August 2014

    New vacancy

    Manchester CAB are recruiting for a Specialist Combined Welfare Benefits and Money Advice Caseworker - the post is a temporary position on a 12 month contract, but there is a possibility of contract renewal at the end of this time. The post is full time for 35 hours per week.

    Applications must be submitted by 5pm on Tuesday 9th September, with interviews taking place the following week.

    For more information and details of how to apply, click below:
    https://drive.google.com/file/d/0B1aWoCJw0ptPVWdaZDMwNFBtYjg/edit?usp=sharing

    Your Weekly News Round-Up

    Again we have rounded up some fascinating news which may be of some interest to you, have a look..

    https://drive.google.com/file/d/0B1kGQrsDFP8IMlpKYUlzaGlGWnM/edit?usp=sharing